Terms of service

1. General Information

Tandoori Masala Indian Cuisine operates in Fuenlabrada, Madrid, offering dine-in, takeaway, and delivery services. These terms apply to all users of our Shopify store, including browsers, customers, and merchants.

2. Acceptance of Terms

By visiting our store or purchasing from us, you engage in our "Service" and agree to be bound by these Terms of Service. If you do not agree to these terms, you may not use our services.

3. Products and Services

1. Food Orders:

   • All food items are subject to availability. We reserve the right to limit quantities or discontinue any product without notice.

   • Prices are subject to change without prior notice.

2. Accuracy of Information:

   • We strive to ensure all descriptions, prices, and availability are accurate. However, errors may occur, and we reserve the right to correct them without liability.

3. Allergens and Dietary Information:

   • Customers are responsible for reviewing menu descriptions and informing us of any allergies or dietary restrictions before placing an order.

4. Ordering and Payment

1. Order Process:

   • Orders can be placed through our Shopify store. Ensure all details are accurate before submission.

   • Once an order is placed, it cannot be modified without contacting our team immediately.

2. Payment:

   • We accept major payment methods available on our Shopify store. Payment must be completed before processing your order.

5. Delivery and Takeaway Policies

1. Delivery:

   • Delivery services are available within specified areas in Madrid. Delivery times are estimates and may vary due to unforeseen circumstances.

2. Takeaway:

   • Takeaway orders must be collected within the agreed timeframe to ensure food quality.

3. Responsibility:

   • Once delivered or collected, customers assume responsibility for the food.

6. Cancellations and Refunds

• Cancellations are only accepted if the food has not yet been prepared.

• Refunds are subject to our Refund and Return Policy.

7. Prohibited Uses

You agree not to use our service for any unlawful purposes, including:

• Violating laws or regulations.

• Interfering with our systems or networks.

• Submitting false or misleading information.

8. Limitation of Liability

Tandoori Masala Indian Cuisine is not liable for:

• Any loss or damage arising from the misuse of our products or services.

• Delays in delivery caused by external factors beyond our control.

9. Changes to Terms

We reserve the right to update or replace any part of these Terms of Service. Changes will be posted on our Shopify store, and continued use of the service constitutes acceptance of these changes.

10. Contact Information

For questions about these terms, please contact us at: Phone: 624521437
Email: arslanliaqat1995@gmail.com
Address: Calle de cuzco 2 28945, Fuenlabrada, Madrid

Thank you for choosing Tandoori Masala Indian Cuisine. We look forward to serving you!